At Bio Lyrakis L.T.D, we recognize that earning and retaining your trust is one of the most important things we do as a business. Protecting your privacy is a responsibility we take very seriously.

We have prepared this Privacy Policy to help you understand how Bio Lyrakis L.T.D collects, uses and seeks to safeguard the Personal Information (as defined below) you provide to us on our websites, mobile applications, via email, and through our service providers and distribution partners. This Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third party, including any third-party distribution partners, suppliers and tour operators, and any third party operating any site to which our websites contain a link. By downloading, accessing or using our websites or content, or using a Bio Lyrakis L.T.D application (“Application”) on a mobile phone, tablet or similar device (“Device”), or providing information to us in connection with our websites, mobile applications or other sites or services, you agree to the terms and conditions of this Privacy Policy.

Who We Are
Bio Lyrakis L.T.D is an online service that enables users to research, find, and book their ticket for the Olive Mill Fest, on Crete Greece. Bio Lyrakis L.T.D products and services are made available through lyrakisfamily.gr.


These Website Standard Terms and Conditions written on this webpage shall manage your use of this website. These Terms will be applied fully and affect to your use of this Website. By using this Website, you agreed to accept all terms and conditions written in here. You must not use this Website if you disagree with any of these Website Standard Terms and Conditions.
Minors or people below 18 years old are not allowed to use this Website.

Limitation of liability
In no event shall Bio Lyrakis L.T.D, nor any of its officers, directors and employees, shall be held liable for anything arising out of or in any way connected with your use of this Website whether such liability is under contract. Safari Club S.A., including its officers, directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.

Entire Agreement
These Terms constitute the entire agreement between Bio Lyrakis L.T.D and you in relation to your use of this Website, and supersede all prior agreements and understandings.

Governing Law & Jurisdiction
These Terms will be governed by and interpreted in accordance with the laws of the State of Greece, and you submit to the non-exclusive jurisdiction of the state and federal courts located in Greece for the resolution of any disputes.

For a full refund of the Tour a cancellation must be made a full 24 hours prior the pick-up time from the accommodation.
If the guest cancels less than 24 hours before the pick-up time from the accommodation or is not showing up for the pick-up, the Tour is non-refundable.
There is also a case of canceling the excursion due to weather conditions or technical problems.

No guarantee of exact time
BIO LYRAKIS cannot guarantee the exact time of your pick-up with the bus. There may be a delay as well as an early arrival. For this reason, it is recommended that you arrive at the pickup point 10 minutes before the time given by the reservation system and stay there until your pick up.


About the regulation and data protection


As of May 2018, with the entry into application of the General Data Protection Regulation, there is one set of data protection rules for all companies operating in the EU, wherever they are based.

Stronger rules on data protection mean

  • people have more control over their personal data
  • businesses benefit from a level playing field

SSL technology

Lyrakis Family uses Secure Sockets Layer (SSL) technology with an encryption level of up to 256 bits. SSL has been internationally established as the most secure protocol for both the certification of web sites for network users and the encryption of data in the communication between network users and web servers.

Encryption of your internet connection:  Encrypted SSL communication means that all information sent between a client and a server is required to be encrypted prior to shipment (from the sending software) and decrypted at the receiving ). In addition, upon receipt of the information, it is checked for any alteration during transport. This protects the transfer of all personal information.

DIGITAL CERTIFICATE:  Also, Lyrakis Family is equipped with a Secure SSL security certificate.

User Access Codes

Each customer enrolling a member of Lyrakis Family has its own unique password. The personal data you provide us with your registration as a member are kept and used exclusively for the smooth processing of your transactions.

Please note that password protection on our website depends on you ONLY. We have no access to or manage this element.

Security Systems

Lyrakis Family for its clients who deal with credit / debit cards has outsourced transactions to EuroBank.

All transactions are governed by applicable Greek law, which regulates issues relating to electronic commerce, personal data protection and transaction security.

The entire contents of this section are an integral part of the TERMS OF USE and operation of www.lyrakisfamily.gr.

Transactions Security

We pay particular attention to the issue of security and trade secrecy. We incorporate advanced technical methods and protocols to secure the transactions and personal data of our customers. The security level is, however, affected by AND  by the client system. That is why we recommend that our guests and customers use:

a) Reliable browsers such as Safari ©, Edge ©, Mozilla Firefox ©, Google Chrome © and others.
b) Up-to-date and properly configured anti-virus software with Firewall.

The responsibility for security of payments is made by EuroBank, as our shop uses the redirect procedure, ie the referral to the EuroBank special page for secure payment via your credit card. We are not responsible for any losses due to unauthorized access to information provided by you.